1. Product Overview¤ PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE: ¤DECEMBER 2004 WARRANTY TYPE: On-Site Warranty WARRANTY UPGRADE 1 Year¤ COMPATIBILITY: Kyocera FS-1920/FS-3830N Printers DESCRIPTION: * For¤issues that cannot be resolved remotely, an authorised representative¤arrives at user's site after their call has been logged