Terms and Conditions
These terms and conditions form a legal contract between you and ComputerOne for your use of computerone.co.nz
- ComputerOne.co.nz subscriptions and fee-based services
- Purchase of our other products
Your rights of use
You have the right to access and use computerone.co.nz provided you comply with these terms and conditions. If you breach any part of these terms and conditions, we reserve the right to cancel your access to computerone.co.nz.
The content of computerone.co.nz is for your personal use only. You must not share this service with any other person or organization. Special conditions apply for organizations who wish to provide access to computerone.co.nz to their members or employees. Please address all requests for corporate subscriptions to http://computerone.co.nz/contact
You agree not to interrupt or attempt to interrupt the operation of computerone.co.nz in any way.
No commercial use policy
Our reports, information and ratings may not be used in advertising or for any other commercial purpose.
ComputerOne NZ owns the copyright for all content on computerone.co.nz, unless stated otherwise.
All users are allowed to view and copy free materials from computerone.co.nz for their own personal use. Online subscribers are also allowed to view and copy subscription-only material for their own personal use.
Any other reproduction (including by electronic means) of computerone.co.nz or any of our other publications, in whole or in part, is forbidden without our written permission. Please address requests to http://computerone.co.nz/contact
Errors and updates
We reserve the right to add or remove material, and correct errors. If you find any errors on any part of computerone.co.nz, please report them using the contact form at http://computerone.co.nz/contact
All computerone.co.nz subscribers will automatically receive our "Site Update" newsletter. You can also choose to receive any of our other newsletters.
To remove yourself from any of the newsletters, click on the link at the end of each newsletter and follow the instructions.
Links to other sites
Links within computerone.co.nz are provided for your information. We do not endorse and have not necessarily verified any of the information available through the use of any link found within computerone.co.nz. We accept no liability for any loss caused as a result of any information or opinion contained in any link found within computerone.co.nz
Linking to computerone.co.nz
If you wish to link to our website, you must comply with certain requirements. For a list of these requirements, and to request a link to computerone.co.nz, please email us using the contact us form at http://computerone.co.nz/contact
We accept no responsibility for your inability to access computerone.co.nz
No liability for damage
We will use our best efforts to keep computerone.co.nz free from viruses and errors. However, we do not accept liability for any damage or loss caused to your computer hardware, software, Internet connections or other peripherals as a result of your use of computerone.co.nz.
Privacy and Security
When you subscribe to computerone.co.nz or purchase one of our products, all personal information we collect about you, including your credit card information, passes through our secure server. To read more about our security system, read our Security Policy.
If you have any complaints about the computerone.co.nz service, please contact us at http://computerone.co.nz/contact
Changes to terms and conditions
We may change these terms and conditions at any time. Each time you use computerone.co.nz you are agreeing to the terms and conditions applicable at that time. We provide a link to these Terms & Conditions at the bottom of every page of the website.
The laws of New Zealand apply to these terms and conditions. Any dispute arising in relation to these terms and conditions will be resolved in accordance with New Zealand law.
Consumer Guarantees Act
Nothing in these terms and conditions limits your rights under the Consumer Guarantees Act 1993.
Please address any questions or complaints to our Customer Services team at http://computerone.co.nz/contact
2. BUYING SERVICES AND PRODUCTS ONLINE
Our Online Services
Payment is required to access some computerone.co.nz services ("Fee-Based Services"). They are:
- a computerone.co.nz subscription, which gives you full access to all parts of our website for the term of your subscription;
- access to individual services supplied by computerone.co.nz.
You may also use computerone.co.nz to purchase:
- Any of our other products.
All prices are stated in New Zealand dollars (NZ$), and include Goods and Services Tax (GST). If you require a currency converter, click here http://www.xe.com/ucc/
We reserve the right to increase fees or to introduce new prices for our products and services at any time. Any such changes will be published in advance on computerone.co.nz.
Methods of payment
Payment for all online purchases is by bank transfer or credit card only.
ComputerOne.co.nz subscriptions may be paid on either an annual, quarterly or monthly basis.
- For Annual payments, your credit card account will be debited once a year, the first time being when you complete the registration process.
- For Quarterly payments, your credit card account will be debited four times a year, the first time being when you complete the registration process.
- For Monthly payments, your credit card account will be debited twelve times a year, the first time being when you complete the registration process.
For annual, quarterly and monthly subscriptions, we will send you a reminder email at least two weeks before each debit date.
Problems with payments
If we cannot charge your credit card account or do not receive payment owing from you, we will contact you at your most recently updated email address.
If we are unable to contact you by email, we reserve the right to suspend or terminate your access to computerone.co.nz
You agree not to sell, assign or transfer your rights as a computerone.co.nz subscriber.
You agree to pay the Fee-Based Services fees published on computerone.co.nz and any other charges (including Internet connection charges) you incur in order to access the Fee-Based Services.
Your personal information
You agree to provide us with accurate and complete personal information necessary to access the Fee-Based Services. This includes:
- Your name;
- Your email address;
- Your credit card number, type, the name on your card, and the expiry date;
- Your postal address;
- Your contact telephone number.
Your username and password
As part of the registration process, you may select a username and a password. You will use your username and password to gain access to the Fee-Based Services you ordered.
When your access begins
When your order has been processed and your payment has been received, we will confirm your order by:
- A Confirmation of Order message displaying on your computer screen, which you should print out; and
- A Confirmation of Order email message sent to the email address you have supplied.
Your access to Fee-Based Services begins from the date on this Confirmation of Order message.
Security and unauthorized use
You must keep your username and password confidential. You are responsible for ensuring there is no unauthorized use of any computerone.co.nz under your username and password.
You agree to notify us promptly if:
- you suspect unauthorized use of your comuterone.co.nz access; or
- know or suspect loss or disclosure of your username or password.
You are liable for any unauthorized use of your online subscription until you notify us and update your username and password.
Updating your personal information
If any of your personal information changes, you agree to notify us promptly, either by logging into computerone.co.nz and updating your account, or by contacting us at http://www.computerone.co.nz/contact
We reserve the right to contact you to notify you about:
- your Online access;
- your use of computerone.co.nz and the Fee-Based Services;
- changes to the computerone.co.nz service;
- changes to these terms and conditions;
- new ComputerOne products, services and promotions; and
- any other information necessary for the operation and security of ComputerOne
Canceling your Online subscription
You may cancel your computerone.co.nz subscription at any time.
To do this, go to "Your Account" page on computerone.co.nz and follow the cancellation instructions, or contact us at http://computerone.co.nz/contact
Except where required by the Consumer Guarantees Act, we do not give refunds for cancelled computerone.co.nz subscriptions. When you cancel, your access to computerone.co.nz continues until the end of your current paid up period.
Renewing your online subscription
Your computerone.co.nz subscription will automatically renew unless you cancel your subscription.
The renewal fees will be the current published rates for the term of your computerone.co.nz subscription.
For annual, quarterly and monthly subscriptions, we will send you a reminder email at least two weeks before your computerone.co.nz subscription expires. If you do not wish to renew your online subscription, click on the link in the reminder email and follow the instructions. Alternatively, contact us at http://computerone.co.nz/contact
Returns and refunds
Refunds for orders of computer hardware or software will be at the sole discretion of ComputerOne and may be declined for any reason. Any goods must be returned unopened and in their original condition. ComputerOne does not accept any responsibility for goods or services ordered in error. Returned goods may be subject to a re-stocking fee of 15%.
However, if for any reason you are not completely satisfied with any purchased goods or a paid subscription, you may request a full refund for your purchased goods or paid subscription (less any shipping, handling), by contacting us via http://computerone.co.nz/contact within 30 days of starting your subscription or receiving goods or services which may be granted at our discretion.
For faulty goods, a return authorization must be sought by contacting us via http://computerone.co.nz/contact before any goods are returned. We accept faulty returns within 10 days of the initial sale, and any faulty goods discovered to be faulty after the initial 10 day period shall be remain responsibility of the buyer under the terms of the manufacturer's warranty.
You may upgrade your paid services subscriptions at any time during your paid services subscription term. You agree to pay an initial upgrade fee as advertised on this website at that time. When the upgrade fee has been paid, you will have full access to your upgraded paid service until the end of your upgraded paid service subscription term.
All purchased goods ordered online should be received within 10 working days of your order.